High-quality products tailored for wholesalers and distributors worldwide.
China Loong Outdoor Lighting Co., Ltd. supplies outdoor lighting products for commercial, infrastructure, landscape, architectural, and portable lighting applications. Our product range includes street lights, road and tunnel lighting, high mast lights, flood lights, wall washers, garden and landscape lights, outdoor wall and ceiling lights, underground lights, solar outdoor lights, security sensor lights, camping lamps, RGB tubes, and related accessories. The following ordering process helps international buyers confirm specifications, customization, payment, production, packing, and delivery requirements clearly.
Please send your inquiry with the product name, model, reference image, drawing, or intended application. To help us evaluate your requirements and prepare an accurate quotation, please provide as much of the following information as possible:
If you are not sure which model is suitable, describe the application and installation conditions. Our team can discuss available product options based on the information provided.
Customization may be discussed for product dimensions, housing colors, optical configurations, electrical components, cables, connectors, control functions, labels, packaging, and other project requirements. The availability of each option depends on the selected product and technical feasibility.
Our quotation will be prepared according to the confirmed specifications, order quantity, customization scope, packing method, and delivery terms. Tooling, samples, special testing, customized packaging, or other additional services may be quoted separately when applicable. Prices and validity periods will be stated in the relevant quotation and are subject to confirmation before an order is placed.
Samples may be arranged for product evaluation or project approval, depending on model availability and customization requirements. Sample charges, customization costs, freight, preparation time, and payment arrangements will be confirmed before processing. A sample does not automatically represent the final bulk-order configuration unless all specifications are formally approved for production.
An order is considered ready for processing after both parties have confirmed the commercial and technical details. Depending on the order, confirmation may include:
China Loong Outdoor Lighting Co., Ltd. will issue the applicable sales document, such as a proforma invoice or order confirmation, based on the agreed details. Buyers should review all information carefully before approval. Changes requested after approval may affect pricing, production timing, materials, or delivery arrangements.
Payment terms are determined according to the order value, product type, customization level, transaction history, and other commercial considerations. The accepted payment method, currency, payment schedule, bank charges, and payment deadline will be specified in the quotation or proforma invoice.
Production or shipment will be arranged after the applicable payment conditions have been met and receipt has been confirmed. Buyers should remit payment only to the bank account stated in official order documents. If any bank details appear to change, please verify the information directly with our authorized contact before making payment.
Production is scheduled after the order details, required files, and applicable payment arrangements have been confirmed. The estimated production time depends on the product configuration, quantity, material availability, customization, packaging, and production schedule at the time of order confirmation.
For customized outdoor lighting products, we may request approval of technical drawings, color references, labels, packaging artwork, pre-production samples, or product images before continuing to the next stage. Buyers should provide approvals and requested information promptly to avoid unnecessary delays. Any production updates or approval points will be communicated according to the needs of the order.
Products are checked according to the confirmed order specifications and applicable inspection arrangements. Checks may cover appearance, dimensions, assembly, electrical functions, lighting performance, accessories, labeling, quantity, and packaging, depending on the product and order requirements.
If the buyer requires a specific inspection procedure, third-party inspection, test report, or project documentation, the request should be submitted before order confirmation. Feasibility, responsibility, costs, and timing will be reviewed separately. Final inspection images or related records may be provided when agreed for the order.
Packing is selected according to the size, structure, quantity, and transportation requirements of the products. Standard export packing may include protective materials and suitable cartons, while wooden cases, pallets, reinforced packing, customized cartons, labels, manuals, or barcode requirements can be discussed when necessary.
Special packing instructions must be provided before production or packaging begins. Customized packaging may involve additional costs, minimum quantities, artwork confirmation, and extra preparation time. Final package dimensions, weights, and packing lists are based on the completed order.
Orders may be shipped by express courier, air freight, sea freight, rail, or another agreed method, depending on shipment size, destination, urgency, and buyer preference. The applicable trade term, freight responsibility, insurance arrangement, destination charges, customs clearance, and required shipping documents will be confirmed for each order.
Any delivery date provided before production is an estimate based on the information available at that time. Actual dispatch may be affected by specification changes, approval timing, material availability, logistics schedules, customs procedures, weather, or other circumstances outside reasonable control. Shipment details and available transport documents will be shared after dispatch according to the agreed terms.
Buyers are responsible for confirming the product specifications, import rules, local installation requirements, and market-specific standards applicable at the destination unless otherwise agreed in writing. Any requested documents, testing, labeling, or compliance requirements should be identified during the inquiry stage so that availability, cost, and timing can be reviewed before order confirmation.
Requests to change specifications, quantities, artwork, packaging, shipping instructions, or other order details must be submitted in writing. China Loong Outdoor Lighting Co., Ltd. will review whether the change can be accepted based on the production status. Approved changes may result in revised costs, lead times, minimum quantities, or delivery arrangements.
Cancellation conditions depend on the order stage and whether materials, tooling, customized components, packaging, or production work have already been arranged. Any applicable costs and handling terms will be assessed according to the specific order circumstances.
Upon receiving the shipment, buyers should inspect the outer packaging, product quantities, models, and visible condition as soon as reasonably possible. If there is apparent transport damage, please record it on the carrier’s delivery document where possible and retain the original packaging for review.
For any product or order issue, please contact us promptly and provide the order number, product model, quantity affected, a clear description of the issue, and supporting photos or videos. For electrical or functional concerns, installation details and test conditions may also be required. Our team will review the information and discuss an appropriate solution based on the confirmed specifications, the nature of the issue, and the applicable order terms.
Clear written communication helps prevent misunderstandings throughout the ordering process. Please use the confirmed contact channel for technical approvals, commercial documents, shipping instructions, and after-sales records. China Loong Outdoor Lighting Co., Ltd. welcomes ongoing cooperation with distributors, contractors, project buyers, importers, and other professional customers, with each order handled according to its specific product and commercial requirements.
China Loong Outdoor Lighting Co., Ltd. is a manufacturer and supplier of outdoor lighting for commercial, architectural, residential, and infrastructure applications. We provide a broad product range with OEM, ODM, private-label, and customization support for distributors, contractors, project companies, and lighting brands.